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Heim

Heim is a London-based AI-native health-tech company whose platform uses scheduling and logistics software to deliver clinical care in patients' homes across the UK.

Heim is an AI-native health-tech company founded in 2022 and headquartered in London. Its platform addresses the logistical and scheduling problems of delivering clinical care in patients' homes - the so-called last mile of community healthcare. Using machine learning and scheduling algorithms, the system coordinates practitioners, routes and visits, with the stated aim of reducing administrative burden so that clinicians can concentrate on patient care.

The Heim Platform connects patients with healthcare providers and supports a range of home-delivered clinical services, including phlebotomy, injections, pre-operative support and post-operative care. The company reports that its approach has reduced the cost of at-home visits by approximately 35%. Technical work spans AI and machine learning, scheduling optimisation, and logistics and operations management applied to a healthcare technology platform.

Heim operates across the United Kingdom, covering 98% of the country through a network of more than 400 practitioners, and serves both NHS and private healthcare markets. Reported patient satisfaction stands at 4.9 out of 5. The company was previously known as Ally Health before rebranding to Heim.

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